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Pool Cleaning & Refurbishment

Cleaning & Refurbishment Levels 1, 2, 3 & 4 Explained

With our tiered cleaning and refurbishment services, crystal clear waters await at every level!

Whether your pool is just shy of sparkling, has taken on a green tinge, or is in dire need of a full resurrection, we’ve got a cleaning or refurbishment level tailored to bring back the blue.

Level 1 ‘refresh’ is for pools with clear to clear-ish water. You should be able to see a brick on the bottom of the pool. 

Level 2 ‘rescue’ is for pools that have turned green with algae. The water can be saved with chemical treatment.

Level 3 ‘revival’ is for extremely sad-looking pools that require complete draining; the algae swept off the walls and floor and collected into a skip.

Level 4 ‘resurrection’ is for pools that have been unloved for a long time, usually semi-abandoned and require remedial work to the pool and/or equipment. 

Level 1
The Refresh

Another pool back to being blue!
A pool requiring a level 1 refresh to keep it sparkling. Slightly cloudy pools still qualify for level 1 cleaning & maintenance

Level 1 - The Refresh

For those pools that are on-top of their maintenance, or that have just slightly overstepped the mark of clarity, our Level 1 service is your to transparency.

Ideal for pools where you see a brick at the bottom of the pool, or that has started to turn milky. ‘The Refresh’ is our standard cleaning service that ensures your water is nothing less than clear.

Our Pool Bros pros will skim, vacuum, and brush your pool, check chemical levels, and make necessary adjustments to bring back that inviting sparkle to your blue lagoon.

The Refresh Process:

  1. Initial Assessment: Our journey begins with a thorough inspection of your pool. We assess the water clarity, check for any visible issues, and understand your pool’s specific needs. This step ensures that our service is tailored precisely to your pool’s condition.

  2. Skimming and Vacuuming: We start by brushing the walls, steps, and any other surfaces within your pool. This process is vital for dislodging algae or bacteria clinging to the surfaces and preventing future growth.

  3. Brushing Walls and Steps: Next up, our team skims the surface to remove any debris, leaves, or other floating undesirables. Then, our Pool Bros specialists get down to vacuuming the pool floor, ensuring every inch is free from dirt and grime, restoring its inviting allure.

  4. Filter Check and Cleaning: A healthy pool needs a healthy filter. We’ll inspect and clean your pool’s filter, ensuring it’s in top-notch condition to keep your water crystal clear. This includes checking filter media (if possible).

  5. Chemical Balancing: Balancing your pool’s chemistry is key to ensuring safe and comfortable swimming, as well as perfectly clear water. Our experts will test and adjust the pH, chlorine, alkalinity, and other necessary chemical levels, ensuring your pool water is perfectly balanced.

  6. Equipment Inspection: We’ll take a look at your pool’s equipment, including pumps, heaters, and automatic cleaners, to ensure everything is functioning as it should. This proactive approach helps prevent future issues and maintains the longevity of your pool.

  7. Professional Recommendations: After our comprehensive cleaning and maintenance, we’ll provide you with personalised recommendations to keep your pool in top condition between our visits. This could include advice on routine maintenance, tips for efficient pool use, or suggestions for minor adjustments.

Level 2
The Rescue

Private pool before cleaning
A level 2 pool, the bottom cannot be seen as the water is opaque with algae, but it can be saved without draining via chemical methods, which then need to be followed by balancing the water chemistry for bather safety.

Level 2 - The Rescue

Got a case of the algae blues? No worries – ‘The Rescue’ is here! Level 2 is designed for pools that have embraced the green algae look a bit too enthusiastically. If your pool has hidden its depths beneath an algae bloom, likely due to a missed closing or an imbalance, we’ll swoop in with our algae eviction plan. We’ll treat the water with the right chemistry to send those algae packing and restore your pool to a state where you can once again see the bottom.

The Rescue Process:

  1. Comprehensive Assessment: Our first step is a detailed inspection to gauge the extent of algae growth and overall water quality. Understanding the specific type of algae and the condition of your pool helps us tailor our attack plan effectively.

  2. Algae Treatment: We wage war on algae with a targeted chemical treatment designed to kill off unwanted guests without harming your pool’s balance or shell – some treatments cannot be used in a liner or tiled pool, so it’s important to pick the right one! 

  3. Shock Treatment: To ensure the algae are thoroughly vanquished, we perform a shock treatment, elevating chlorine levels to break down the algae bloom and restore your pool’s water to a sanitary state. This step is crucial for resetting the aquatic environment.

  4. Brushing and Vacuuming: Post-treatment, we brush down the pool’s walls, steps, and floor to loosen any clinging algae remnants. Following this, we’ll return in a couple of days for a thorough vacuuming to remove all dead algae and debris from your pool, clearing the way for transparent waters.

  5. Filtration System Flush: Algae can clog your filter and compromise its efficiency. We clean and flush your filtration system, to ensure it’s in peak condition to maintain your newly cleared water.

  6. Water Chemistry Rebalance: After the algae is eliminated, we test and rebalance your pool’s water chemistry. This includes adjusting pH, alkalinity, and chlorine levels to ensure your pool is safe, comfortable, and ready for enjoyment.

  7. Preventative Advice: We wrap up ‘The Rescue’ with expert advice on preventing future algae blooms. This may include tips on regular maintenance, proper chemical balancing, and recommendations for periodic professional check-ups.

‘The Rescue’ is more than just a cleaning service; it’s a comprehensive rehabilitation program for your pool, ensuring that green and grimy waters are transformed back into a sparkling oasis.

Level 3
The Revival

An example of a level 3 pool, requiring complete draining and sterilisation. Note the suspended insoluble matter which necessitates the complete draining of water in order to properly remove.

Level 3 - The Revival

When a pool has been neglected for seasons or even years and the situation looks grim, it’s time for ‘The Revival’. This is our most intensive cleaning level for extremely soiled pools, where simply treating the water won’t cut it. We’ll drain the murky depths, scrub away the algae tales from walls and floors, and send the remnants packing to a skip. Then, it’s time for a deep clean with chlorine or acid wash as needed, ensuring even the pipework and filter media are sterilised and set to start afresh. Once the pool is refilled with crystal-clear water and everything’s chemically balanced, we’ll grease the gears and check the equipment. ‘The Revival’ is like a spa retreat for your pool, guaranteeing a return to its former glory.

The Revival Process:

  1. In-Depth Inspection and Planning: Every ‘Revival’ begins with a thorough inspection to assess the condition of the pool, including the water, surfaces, and equipment. We develop a detailed action plan to address all issues as we investigate deeper, from the cosmetic to the critical, using a traffic light system to clearly indicate the priority of the tasks to assist with budgeting. 

  2. Draining and Sludge Removal: The first physical step is to drain the pool completely, removing any stagnant water and sludge. This exposes the full extent of the algae infestation and any potential damage to the pool’s surfaces.

  3. Algae Scrubbing and Removal: With the pool emptied, we manually scrub the walls and floor to remove the algae buildup. This labor-intensive process ensures that all traces of algae are eradicated from the surfaces.

  4. Chlorine or Acid Wash: Depending on the pool’s condition, we perform a chlorine wash to sanitize or an acid wash to both sanitize and address any staining on the pool’s surfaces. This step is crucial for a fresh start.

  5. Pipework and Filter System Sterilization: Algae and bacteria can infiltrate your pool’s filtration system and pipework. We sterilize these components to ensure they’re clean and clear, preventing future contamination.

  6. Equipment Overhaul: ‘The Revival’ includes refurbishing or replacing damaged equipment. This ensures that your pool not only looks new but operates seamlessly.

  7. Refilling and Chemical Balancing: After repairs and cleaning, we refill your pool with fresh water and carefully balance the chemicals. This step is essential for restoring your pool to a safe and inviting condition.

  8. System Reconnection and Final Checks: We reconnect all pool equipment, including pumps and filters, and perform final checks to ensure everything is functioning correctly. Greasing O-rings and sealing connections are part of this meticulous process.

‘The Revival’ by Pool Bros is a comprehensive resurrection service, breathing new life into pools that have been left behind. It’s not just about making your pool water clear; it’s about restoring your pool’s soul, ensuring it’s ready for years of future enjoyment.

Level 4
The Resurrection

A dirty swimming pool requiring complete draining
The pool has stood empty for quite some time due to leaking water. It will require structural inspection, remedial works and a plantroom refresh to get running again.

Level 4 - The Resurrection

Level 4 is our most comprehensive service, crafted for pools that require remedial works and have lingered in limbo, often semi-abandoned and in need of more than just a clean-up — they need a resurrection! 

‘The Resurrection’ is a meticulous revival operation. We start by assessing the full scope of your pool’s needs. This isn’t just a cleaning or maintenance; it’s a full refurbishment and resurrection, restoring the heart and soul of your pool and equipment.

The Resurrection Process:

  1. Assessment and Planning: First, our Pool Bros experts will conduct a thorough examination to understand the extent of the work required. We’ll craft a strategic plan to address not just the cleanliness but also the integrity and function of your pool and its systems.

  2. Drain and Strip: We’ll drain your pool completely, bidding farewell to the water that’s seen better days. Typically, we’ll then need to strip away your old pool liner or tiles and make any repairs needed to the pool shell.

  3. Structural and System Repairs: More often than not, a pool in this state requires attention beyond the surface. We’ll perform any necessary structural repairs to the pool shell and address issues with liners/tiling, coping, and decking to ensure a solid foundation for your pool’s new life.

  4. Equipment Overhaul: Pools that have weathered time often have outdated or damaged equipment. We’ll inspect and repair or replace parts as needed, from pumps and heaters to filters and plumbing, ensuring that your pool’s heart is beating strong.

  5. Refilling and Balancing: With the pool structure and systems restored, we’ll refill your pool with fresh, clean water. Our specialists will then balance the chemistry, fine-tuning the water to perfect harmony for safe and enjoyable swimming.

  6. Final Touches: To complete ‘The Resurrection’, we’ll ensure every detail is addressed, from greasing O-rings to calibrating pool automation, leaving no stone unturned in the quest to bring back your pool from the depths of despair.

‘The Resurrection’ by Pool Bros is more than a service; it’s a commitment to bringing back the joy and beauty of a pool that’s been forgotten. It’s about creating a space where new memories can flourish and where the water is not just a reflection of the sun, but of your renewed pride and happiness.